Premium Service Offering (PSO)

IT Infrastructure Peace of Mind for Small/Medium Businesses

Rapidly changing information technology (IT) requirements and challenges have placed small and medium sized businesses under immense pressure. Ensuring the security and efficient operation of your overall computing infrastructure has become much more complex. Businesses of all sizes must address security threats, data backup and retention, e-commerce platform upgrades, as well as properly specifying and implementing mission critical software tools that run the business.

PSO

Standard Service Plan

  • Priority Help Desk
  • All Service Logs Retained
  • Data Backup
  • Asset Inventory
  • Domain Management
  • Anti-Virus Management
  • Subscriptions Management
  • Software Report
  • Network Diagram
  • Remote Connections
  • Annual IT Audit
PSO

Upgraded Service Plan

  • More Frequent Backups
  • Email Hosting
  • Web Hosting
  • eCommerce Hosting
  • Server Maintenance
  • SQL & MySQL Databases
  • Support Hours Included
  • E-Waste Disposal
  • Data Destruction
  • 24/7 Support
  • On-site Staffing

PSO is designed to take much of the daily IT related pressures off you and put it on us! While we can’t do your day-to-day work for you -- we can proactively monitor and review your computing infrastructure (hardware and software) to help you avoid system outages, data loss, and business disruptions. PSO clients also receive discounted rates on project work, including hardware and software purchases.

R&B addresses all requirements from concept to sustaining operations...

We have the experience, the desire, and the team to tackle your IT needs – whether they be routine outsourcing or developing something very new and innovative.